Manager of Concessions- Miami, FL (Onsite)

*This is an onsite role based out of our office in Doral, FL. This is not a remote or hybrid opportunity.

Position Summary

Loud And Live is seeking a hands-on, organized, and hospitality-driven Concessions Manager to support the execution and day-to-day operations of food & beverage concessions across concerts, festivals, sporting events, brand activations, private events, and venue programming.

Reporting to the Senior Manager of Concessions, this role is responsible for managing on-site concessions operations including staffing, inventory control, bar setup, product ordering, event execution, and guest-facing food & beverage service standards.

The ideal candidate thrives in fast-paced live-event environments, understands high-volume concession operations, and is comfortable leading teams through event setup, service, breakdown, and operational troubleshooting. This role is highly operational and field-focused, requiring strong attention to detail, urgency, organization, and hospitality execution.

Key Responsibilities

Event Concessions Operations

• Oversee on-site concessions operations during concerts, festivals, sporting events, private events, and experiential activations
• Manage the setup, operation, and breakdown of bars, concession stands, portable beverage stations, VIP hospitality areas, and food service environments
• Ensure all concessions areas are clean, organized, stocked, and operationally ready prior to event opening
• Support event-day execution by monitoring service flow, staffing performance, inventory levels, and guest experience standards
• Troubleshoot operational issues in real time and communicate needs or concerns to leadership promptly

Staffing & Team Management

• Recruit, schedule, train, and supervise bartenders, barbacks, cashiers, concessions staff, and temporary event labor
• Coordinate staffing levels based on event size, operational needs, and projected attendance
• Lead pre-event staff briefings and communicate service expectations, operational procedures, and event-specific details
• Foster a positive, team-oriented, and hospitality-driven work environment
• Monitor staff performance and support operational accountability during live events

Inventory, Ordering & Product Management

• Assist with product ordering, requisitioning, and inventory management for all concessions operations
• Monitor inventory levels for alcohol, beverages, mixers, dry goods, disposables, ice, supplies, and operational materials
• Coordinate event inventory pulls and ensures proper product distribution across bars and concession locations
• Track product usage and assist with post-event inventory reconciliation and reporting
• Support loss prevention and proper handling of inventory and operational supplies

Beverage Program & Menu Support

• Assist with building beverage menus, cocktail offerings, and concessions product selections based on event type and audience
• Support drink recipe development, bar setup standards, and operational consistency across events
• Ensure proper presentation and execution of branded beverage programs and sponsor integrations
• Collaborate with concessions leadership on improving service efficiency and guest experience offerings

Logistics & Operational Support

• Assist with loading, transporting, organizing, and setting up concession equipment and operational assets
• Coordinate with warehouse, production, and venue operations teams to ensure timely setup and breakdown of concessions environments
• Oversee organization and cleanliness of concession storage areas, bars, refrigeration units, and operational equipment
• Ensure proper handling and maintenance of concession equipment, portable bars, refrigeration, draft systems, and POS stations

Compliance & Safety

• Ensure compliance with all alcohol service laws, health department standards, food safety procedures, and venue operational policies
• Maintain cleanliness and sanitation standards across all concession operations
• Monitor responsible alcohol service practices and operational safety during events
• Assist with maintaining operational permits, certifications, and event compliance requirements when necessary

Qualifications

• 3+ years of experience in concessions, bars, hospitality, catering, festivals, live events, or food & beverage operations
• Experience managing high-volume food & beverage or event operations preferred
• Strong understanding of bar operations, beverage service, concessions logistics, and inventory management
• Experience supervising event staff, bartenders, or hospitality teams
• Strong organizational, communication, and multitasking skills
• Ability to remain calm and solutions-oriented in fast-paced event environments
• Hands-on work ethic with the ability to actively support operational execution
• Ability to work nights, weekends, holidays, and extended event hours

Preferred Experience

• Experience in concerts, festivals, stadiums, arenas, nightlife, or experiential hospitality environments preferred
• Knowledge of liquor brands, beverage programs, cocktail development, or event hospitality operations preferred
• Familiarity with POS systems and inventory management systems preferred
• Bilingual English/Spanish preferred

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to lift and move inventory, kegs, equipment, and operational supplies up to 50 lbs
• Comfortable working in outdoor event environments, bars, kitchens, warehouses, and active production sites
• Ability to work extended operational hours during event builds and live events

What We’re Looking For

We are looking for a hospitality-focused operational leader who understands how to execute high-volume concessions experiences efficiently while maintaining strong guest service standards.

The ideal candidate is organized, proactive, and comfortable leading teams in fast-paced live-event environments. This role requires someone who can manage staffing, inventory, bar operations, and event execution while supporting the larger concessions leadership team in delivering memorable food & beverage experiences.