*This is an onsite role based out of our offices in Doral, FL. This is not a remote or hybrid opportunity.

Position Summary

Loud and Live is seeking a highly organized, hands-on General Manager of Venues to oversee venue operations, event execution, and production coordination across live events, concerts, festivals, brand activations, and special events. 

This role is responsible for managing the full operational lifecycle of events including pre-production planning, vendor coordination, staffing, venue readiness, event-day execution, and post-event breakdown. The ideal candidate thrives in fast-paced environments, understands live event logistics at a high level, and can lead teams through complex builds, load-ins, and live show operations while maintaining professionalism and operational excellence.

The General Manager of Venues will work closely with internal departments, production teams, promoters, vendors, sponsors, security, and venue partners to ensure events are executed safely, efficiently, and at a world-class standard.

Key Responsibilities

Event & Venue Operations

• Oversee day-to-day venue operations and ensure venue readiness for all events and activations
• Manage event execution from advance planning through load-out and post-event reconciliation
• Coordinate venue logistics including production schedules, dock access, power requirements, back-of-house operations, crowd flow, and guest experience
• Lead operational planning meetings and communicate timelines, run-of-show details, and venue requirements to all stakeholders
• Ensure all events comply with venue policies, permitting requirements, safety standards, and operational procedures
• Partner cross-functionally to maximize venue utilization and revenue opportunities

Production & Event Execution

• Coordinate and act as operational partner for live event production including staging, lighting, audio, video, rigging, temporary structures, and scenic builds
• Manage event load-in/load-out schedules and ensure efficient use of venue resources and labor
• Work directly with production managers, technical directors, touring teams, and vendors during event setup and execution
• Troubleshoot operational and production issues in real time during live events
• Support festival and large-scale event operations including multi-day builds and overnight execution schedules

 

Staffing & Team Leadership

• Recruit, build, schedule, and manage on-call event staff and operational support teams
• Oversee labor coordination including stagehands, setup crews, runners, guest services, maintenance, and third-party vendors
• Train staff on venue standards, event procedures, emergency protocols, and customer service expectations
• Lead event-day teams with a proactive, solutions-oriented management style
• Assist in developing SOPs and operational best practices for venue and event management

Marketing, Revenue & Venue Growth

Vendor & Partner Coordination

• Serve as a primary operational contact for vendors, contractors, promoters, sponsors, and external partners
• Coordinate with security, medical, parking, sanitation, and facilities teams to ensure seamless execution
• Manage vendor compliance including COIs, credentials, access control, and operational approvals
• Assist with sourcing operational vendors, rentals, and event support services as needed
• Serve as a primary operational liaison with local municipalities, county representatives, facility managers, permitting agencies, and public-sector stakeholders

Financial & Administrative Oversight

• Assist with event budgeting, labor forecasting, and operational cost management
• Track operational expenses and support post-event reporting and reconciliation
• Help optimize staffing models and operational efficiencies while maintaining event quality standards
• Maintain accurate operational records, schedules, inventory logs, and venue documentation
• Maintain Momentus software in coordination with VP of Entertainment

Qualifications

• 5+ years of experience in venue management, live events, concerts, festivals, experiential marketing, or production operations
• Strong understanding of live event production, logistics, staging, and venue operations
• Experience managing event builds, load-ins/load-outs, and operational teams in high-volume environments
• Proven ability to manage multiple projects and shifting priorities simultaneously
• Experience working with on-call labor pools and third-party event vendors
• Strong leadership, communication, and problem-solving skills
• Ability to remain calm under pressure and make decisions quickly in live event environments
• Familiarity with event safety protocols, permitting, and operational compliance standards
• Proficiency in Microsoft Office, and event management platforms preferred
• Ability to work nights, weekends, holidays, and extended event hours as required

Preferred Experience

• Experience with festivals, touring productions, sports and entertainment venues, or large-scale public events
• Bilingual English/Spanish preferred
• Experience working with union and non-union labor environments
• Knowledge of venue infrastructure, power distribution, and temporary event installations
• Forklift/scissor lift certification is a plus

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to lift and move up to 50 lbs. when necessary
• Comfortable working outdoors and in varying event environments
• Ability to work extended hours during event builds and live operations

What We’re Looking For

We are looking for a proactive operator and team leader who takes ownership, thrives in live-event environments, and understands how to execute high-level experiences with precision and professionalism. This role requires someone equally comfortable in planning meetings, backstage during showtime, and on-site managing builds and operational logistics.