WHY YOU'LL DIG YOUR GIG
In short, our purpose at TEAM is to blow people’s minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a lot of coordination and organization behind the scenes.
THE TEAM DIFFERENCE
People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That’s because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that’s what we do at TEAM. We’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater.
WHAT YOU WILL DO
As a Senior Account Director, you will serve as the primary relationship owner for an assigned group of top-tier client accounts. You’ll ensure client retention and growth by delivering strategic insights, overseeing flawless execution, and identifying opportunities for expansion. This role requires a proactive, solution-oriented leader with a passion for experiential marketing and team development.
Client Management & Strategy:
- Lead client onboarding, content strategy development, and annual planning.
- Establish and nurture strong client relationships, acting as a trusted strategic partner.
- Prepare and deliver compelling client presentations, including stakeholder updates up to the C-Suite.
- Identify new opportunities within existing accounts, collaborating with cross-functional teams to drive revenue growth.
- Maintain a deep understanding of clients’ experiences to proactively address potential challenges.
Campaign Execution & Oversight:
- Shape and drive direction across multiple accounts, advancing big ideas and ensuring seamless execution.
- Lead the development of inspiring briefs that align with client goals and agency capabilities.
- Oversee the execution of experiential events, amplification efforts, and complementary programming.
- Ensure quality control and excellence in all aspects of campaign execution.
- Ensure cross-functional collaboration and delivery of projects that meet client’s specified and unspecified holistic needs.
Business Growth & Leadership:
- Actively seek and pitch incremental business opportunities with existing and potential clients.
- Effectively present TEAM’s capabilities and offerings to drive new business growth.
- Maintain and manage budgets, demonstrating a strong understanding of cost estimating and pricing programs within budget constraints while maintaining margin goals.
- Contribute to agency performance, retention, and upsell strategies to enhance client satisfaction.
Team Leadership & Development:
- Mentor, inspire, and develop junior agency staff, fostering a culture of growth and collaboration.
- Provide guidance and resources to help team members assess ideas and strategic directions.
- Collaborate across departments to ensure seamless integration of creative, strategy, and execution.
WAYS TO STAND OUT FROM THE CROWD
- Education: Bachelor’s degree in Business, Marketing, Advertising, or related field required.
- Experience:
- 10+ years of agency experience with demonstrated team management and leadership.
- Experience in traditional/digital marketing within CPG, retail, alcohol, hospitality, and automotive industries.
- Proven track record of building strong client relationships and leading creative presentations at local and national levels.
- Successful history of pitching and winning new business.
- Strong interpersonal, problem-solving, and organizational skills.
- Ability to analyze insights and provide strategic recommendations.
- Proficiency in Microsoft Office Suite and digital/social analytics tools.
- Ability to manage multiple projects efficiently in a fast-paced environment.
- Willingness to travel and assist with onsite program management (up to 50%).
- Regular travel to Winston Salem required (quarterly).
- Comfortability with the nicotine category is required.
- Entrepreneurial mindset with the ability to thrive in a results-driven environment.
WHO WE ARE
TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website, Facebook, Instagram, or Twitter.
