TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life.
With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
Position Purpose
The purpose of the Operations Supervisor is to manage and develop the employees that report to them in service of project delivery. This includes but is not limited to managing their group of direct reports to efficient, timely and quality project deliverables using KPI’s as well as complying with all TAIT policies. The Supervisor is responsible for monthly planning in the areas of people, project deliverables and initiatives assigned to them by the operations manager. The position works collaboratively with other supervisors across the group to achieve company and operational/project delivery goals.
Essential Responsibilities
- Ensure all work performed by employees is done safely, efficiently, and accurately.
- Adhere to all company safety policies and procedures.
- Supervisors’ primary field of view/operation is in the current day - 1-month outlook (focused 1 month project/s planning)
- Assist the estimation, design, and PM teams in project build reviews
- Oversight and adherence to company/area specific: inventory, materials, and
- consumable SOP procedures
- Involvement, implementation, and adherence of departmental equipment maintenance / preventative maintenance SOP’s
- Involvement, implementation, and adherence of department SOP’s for safety,
- manufacturing, and area procedures
- Attend meetings, seminars, and training sessions as required.
- Perform assigned duties according to the policies and expectations prescribed by the company
- Overall management and direction of all direct employees within their group
- Plan, organize, and manage workflow to ensure team members understand their duties, delegated tasks and delivery responsibilities
- Strong communication of project deliverables with all levels of management, direct reports and project stake holders
- Responsible for all direct employees’ time management, reviews, training, safe operational performance, and corrective actions.
- Safety Metrics and KPI’s–safe working environment/culture with focus on reduction in lost time
- Micro view on project health with performance to estimate (PTE), on time delivery (OTC) and reduction in rework
- Review and execute project/s and workload placement and forecast with operational manger
- Direct view/output responsibility for teams’ utilization performance and goals
- Focused and continuous improvement to reducing operational touch points
- Support operational and company initiatives
- Participate in planning for capital equipment needs
- Operating within monthly and yearly operational budget goals
- Ability to handle changing priorities in a fast-paced environment
- Understanding of Just in Time and Lean Manufacturing practices
Minimum Qualifications
- Minimum High School GED or trade school graduate
- 4 plus years of experience in a manufacturing setting
- 2-5 years of experience in a supervisor or leadership role
- Working knowledge of manufacturing and fabrication practices
- Effective oral and written communication skills.
- Computer proficiency, ability to use (proficient in) TAIT business systems (Epicor, Slack, and Box) or another ERP and MES system.
- Flexibility with work schedule. Normal work schedule is forty hours per week; however operational demands may necessitate other schedules to meet business needs.
- Ability to train, develop, mentor, and coach team members.
- Understanding of batch build and stock build processes
- Understanding of various welding processes including FCAW, GMAW, and GTAW
- Ability to coordinate work with other area Supervisors and Process Leads to maintain quality, cost, and schedule expectations
- Understanding of Continuous Improvement methods
Working conditions of the role are:
- Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises
- Work environment involves some exposure to hazards or physical risks which require following basic safety precautions
- Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, steel toed shoes, and other PPE as required by the location
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
