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Laundry Service seeks an Account Director to guide the social footprints of one of its top clients in consumer technology. This is the perfect role for a leader that is inherently, naturally, gloriously social, both online and off. Everyone wants your input, opinion and approval. People trust you. You feel in your bones what’s on-brand for your clients, and you efficiently, effortlessly direct a team to deliver the right stuff, every time.
You will deepen the client relationship and grow their business in a meaningful way. Your day-to-day work will be strategic in nature, developing initiatives and providing creative, practical solutions to client issues. You will devise engagement strategies, approve content and manage scopes, deliverables and campaigns to ensure that all parties stay true to the strategic vision and voice across channels 24/7, 365. If you’re a natural at managing and participating in large IATs and ensuring your team’s ideas are ahead, this is the role for you.
This role is hybrid from the Los Angeles HQ office and will have alternate hours of (approx.) 12pm pt - 8pm pt to overlap with international client's working hours.
Responsibilities include:
- Managing, maintaining, and growing the relationship with the client and key stakeholders
- Direct and have a positive impact on projects, teams and clients by providing direction and a direction and vision to follow
- Maintaining a superior relationship with all departments in the agency and understands the strategic goals of the account and contributes to their communication to the agency team
- Management and mentorship of junior staff members, including one Social Media Manager and one Account Coordinator
- Communicating with senior leadership about account status while proactively finding solutions to issues that may arise.
- Proven ability to manage high-volume content pipelines across multiple accounts and platforms.
- Proven ability to manage high-volume content pipelines across multiple accounts and platforms.
- Expert in juggling overlapping deadlines and shifting priorities in fast-paced environments.
- Strong organizational systems to track content workflows, reviews, and stakeholder approvals.
- Skilled at aligning cross-functional teams to deliver on time without sacrificing quality.
- Experience leading simultaneous campaigns while maintaining strategic oversight and executional detail.
- Comfortable making quick decisions and pivoting strategies to meet changing client or market demands.
- Adept at identifying bottlenecks and optimizing processes for scalable content production.
- Calm under pressure; thrives in deadline-driven environments with competing priorities.
- Confident communicator who keeps clients and internal teams aligned through complexity.
Requirements:
- 6+ years’ experience in digital/social account management
- Experience implementing social media, digital and integrated marketing campaigns
- Natural leadership abilities
- Excellent communication skills: persuasive, strategic, proactive, diplomatic
- Experience managing and mentoring large teams
- A demonstrated passion for and superb understanding of the social media landscape
- A deep understanding of relevant social ad operations and optimization
- Uncanny attention to detail
- Rockstar presentation skills
- Commitment to excellence — working nonstandard hours when necessary, anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation
- Big brand experience a must! Tech focused brand especially!
Base salary range: $110-155K, plus bonus potential if applicable for role.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
